First class service, Items exactly as described and delivered Two days sooner than expected.
Excellent service!! Ordered tyres on Friday afternoon, they arrived next morning.
Awful experience with this company. They sent me a wheel that I bought through eBay and the courier left it somewhere else instead of delivering it to me so yes that's the couriers fault but Baldwins was no help at all they totally refused to give me my money back and I had to ask eBay to get involved. Even after eBay got involved Baldwin's still refused to give me my money back because in their opinion because the tracking information said the item had been delivered ( even though it hadn't because the courier had left it outside somewhere and had admitted to this when interviewed ) they didn't want to know. They were extremely unhelpful and I was quite surprised by their attitude. It's safe to say I won't be using them again I'll take my custom to somebody who deserves it.
Easy to do business with. Good communication and good value.
I have bought wheels from their eBay shop on two occasions and service has been faultless. Got new rear wheel with cassette and tyre for my old bike for 35. Great! Also bought rear wheel for my turbo trainer and it was perfectly put together.
Baldwins Cycles is a UK Bicycle Store based in Wigan, North West England. Baldwins Cycles is located at 2, Otterswood Square, Wigan WN5 0LF, UK.
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