Excellent people fair and friendly staff......
I've always found it to be OK but I agree with what the lady said about the manager I've had a few Running's with him because of he's attitude he should be made to do customer serviceCoursework again or did he ever do one at all
The most rude and nastinest level of Customer services I have ever come across from the branch in Wigan. I called the store to enquiry earlier this morning about a phone I saw on their website. I was told they have 4 of the models available. I specifically wanted a coral in blue . I explained to the guy that I will be travelling over 2 hours and wanted to know about The condition. I was told it would take him 5 mins to check and he wasnt prepared to do it. I made the trip anyways and was met by the same guy. I asked the few I looked at was unlocked and told they was not. I was not happy at this point as I had advised them I wanted one unlocked. The fat assistant simply shrugged his shoulders and said take it or leave. I then asked to speak to his manager Connor and explained the situation. Connor was equally extremely unhelpful and tried to turn the tables on me and said that if I am not prepared to take a different model he could not care less.he continues with his outrageously nasty attitude by saying you know what why don't you leave and I wouldn't sell a phone to you anyways. He then went onto say you can run away and complain now. Shocking attitude l i am so glad I did not purchase a phone from them Never purchase any good from the store in Wigan I have attached a photograph of the manager Connor.
I have been dealing with Wigan Cash Converters now for around 20 years and have always found the staff friendly, helpful and fair. Just recently I have had a particularly difficult time and Connor on Buy Back was really sympathetic and did all he could, within his remit, and was so nice. 500% customer service !!! Always go here first, and recommend to everyone. Top shop
Because they give you a great deal and never charge interest on a loan fabulous
Cash Converters is a UK Store based in Wigan, North West England. Cash Converters is located at 70/74 Wallgate, Wigan WN1 1BA, UK.
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